Testimonials

Rating

5.0

106 Reviews

Song Siew Meng

When Derek first saw my fractured right ankle xray, he was wondering how long its going to take his oldest patient to recover? How to get her to walk without a limp and also to get her back to golf?

He started off with some very painful exercises but you get results. He listens to your problem and makes changes to the exercises to fix your conditions. I could see improvement after each session. He is also aware about my mental and physical condition. After my 8th session, he encouraged me to try my golf swing at the driving range. It really boost my confidence and was pleased that I could stand firm on my right leg and also able to rotate my ankle. I was discharged after 11 sessions. Now I am back to golfing 18 holes weekly and going for regular walking exercises.

Thank you Derek for your patience, encouragement and excellent treatment.
I will always remember you and certainly recommend your services to friends who need physio works. All the best to PhysioX!

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Artur Ekert

I cannot thank Derek enough for working with me. When we started I was hobbling on crutches after my Achilles tendon rupture, when we finished I was running, jumping and wakeboarding again. Derek managed to put me back on my feet by combining a highly professional and methodical approach with a bit of encouragement, humour and personal touch. He was very thorough with his explanations and demonstrations, always making sure that I perform each exercise correctly. He challenged me at the right level and carefully monitored my progress. With his help I was able to return to my active lifestyle sooner than I anticipated. The clinic itself is well equipped and the front desk staff is very helpful. Highly recommended!

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SouwHwe Choo

Derek is friendly and patient. I had knee surgery done and was referred to him by my orthopaedic doctor. Every time I attend the sessions, I do not feel pressurised to do the exercises but feel encouraged and assured. I feel that Derek is very understanding and would highly recommend him.

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Jessy Chen

Derek was very attentive and patient in listening and explaining the problem to me. He was able to find the actual root cause of my 1 year long ankle pain. I used to wear insoles and sport shoes everywhere. Had been living in this protected environment for a year. Derek gave me the confidence that I should not rely on those, but to exercise on the weak part of my body instead. It works and I no longer need to use insoles and can slowly resume back to my intense workout! Much thanks!

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Beth M

Attentive and effective physio care. Front desk staff are helpful and polite. Clean and spacious environment.

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Yu Ting Goh

Derek was recommended to me by my Orthopaedic Surgeon following a freak accident where my right knee got injured. An incredibly experienced and caring professional, he does a great job of balancing empathy and firmness with his clients to ensure a smooth and successful recovery. On top of that, he’s obviously a very generous person who has never rushed through his sessions and takes the time to clearly explain the process and address any questions that may come up. It’s only been 3 weeks of physiotherapy so far, and I’ve gone from being practically bed-ridden to light squatting/ climbing stairs now! I highly recommend PhysioX to anyone who requires physiotherapy.

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Yizhe Wee

Professional and patient physiotherapist, always approachable and encouraging. He knows when to push you on and when to slow the pace down. Highly recommended!

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Gustav Simensen

After having problems with my knee and gluteus muscle my doctor sent me to physiotherapy with Derek which I do not regret doing. Derek took his time and correctly relieved the pain that was bothering me in the knee area and fixed my knee alignment so further injury would not be caused. Highly recommend Derek as he takes his time and knows what he’s talking about.

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Maria Varbanova

I have had the distinct pleasure of working with Derek for the last two months following a boat injury through which I sustained significant trauma to my right leg. I had previously worked with him for back pain and my father had worked with him for a calf injury. Derek is extremely knowledgeable, professional, kind, and patient. After my recent injury, I was experiencing significant pain and was immobile, restricted to my bed. Derek was able to conduct in-home visits and was extremely flexible with the exercises and stretches – pushing me enough to ensure a proper recovery but always taking caution of my pain and current abilities. It is clear that Derek truly cares for each of his patients, taking the time to get to know them and ensure that they receive adequate treatment and are able to recover quickly and successfully. I would recommend Derek, and PhysioX, over and over again to anyone looking for a physiotherapist. Without his help, I wouldn’t be where I am today: walking, running, lifting and more… and all pain free!

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Low Wei Ting

The exercises were extremely useful and I recovered pretty fast. Jansen was patient and friendly and made the experience rather enjoyable.

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Jorge Yung

VERY GRATEFUL to PhysioX, especially to Derek who helped me achieve my goal, I was able to play my favorite sports again after my sports injury. Thank you and all the best to you and your new branch!

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Annie Goh

My physiotherapist is Derek Lee who helped me to rehabilitate after my meniscus surgery. He is very patient, good initiative, encouraging and firm. On the 8th day after my operation, he already told me to go slow walking in the park and from that day onwards, I have been walking for 4 to 5 times a week and working hard on the physio exercises he planned for me. From a crawling slow walk, I have graduated into brisk walk and now slow jogging. I am thankful to know him. I highly recommend him to anyone who needs physiotherapy.

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Nick Wong

Derek is very professional and knowledgeable. He was able to accurately diagnosed my foot injury issues on the first visit. The exercises he prescribed helped tremendously and resulted in a full recovery. I would highly recommend him and his team!

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Eleanor Tay

It’s very hard to find trustworthy doctors and practitioners these days, but I would recommend Derek to anyone who needs a physiotherapist. He explains injuries and solutions clearly and follows up with exercise guides to ensure you remember how to follow through (very useful references for someone who’s busy and forgetful). His clinic is also decked out with top-notch (rather extreme) gear to help with different recovery stages. Derek finds a way to make scary clinic visits quite fun and works towards full recovery so you don’t get to go back to annoy him so often. Which is a good thing. The admin are really friendly too. All round a trustworthy, friendly clinic to visit for physiotherapy. Highly recommended by someone (me) who gets injured easily and is not very trusting, but would willingly go to PhysioX to get fixed. 😄

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RI Hao Chng

I was in the midst of recovery after having an operation as I fracture my right femur shaft during a traffic accident. My thigh was swollen very badly which makes walking a very painful and difficult process for me. I was recommended to PhysioX and Esther was my physiotherapist. She is very patient and caring on my road of recovery, she taught me ways to massage my thigh in order to relieve the swell so that I can start to walk. Esther went the extra mile by texting me to check if I was able to do the exercises she taught me at home and when I am in doubt while doing the exercises she is always just a text away. 6 months down the road, I have made a quick and full recovery under Esther’s care! Thank you so much!!!

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Schind ster

Liked the facility and convenient location. Thanks Yee Ching for your patience & guidance! Will definitely put into practice the dynamic balance & coordination exercises.

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Naomi Tan

I was referred to PhysioX by my orthopedist after a car accident and Jansen helped me with my recovery. Although I only had 2 sessions with them, I had a very comfortable experience there. Jansen was very friendly and encouraging. Thank you for helping me to recover!

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Timothy Chan

I have been facing a problem with my knee ever since I had my meniscus surgery done a year ago. I have visited other physios before and went through their rehabilitation program but there was still a lot of pain and discomfort (cannot jog and hop with one leg). I was then referred to Derek and I was pleasantly surprised with how professional and talented he is as a physio. He logically broke down logically explained to me the reasons for the discomfort and structured a program to help me get back to my best. I have since got back 95% of my mobility and strength thanks to Derek! Without a doubt I would recommend Physio X 🙂

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Gan Helang

Jansen is a very professional and meticulous physiotherapist. He seeks to understand the injury sustained and recovery status at the start of each session. He also recommends different strengthening exercises suitable during each phase of recovery. The end result is definitely a speedy recovery from injury through careful guidance.

The rest of his team are always friendly and welcoming. They go the extra mile and make the effort to confirm and remind about the upcoming appointment.

Injury is never pleasant but PhysioX has made a difference and is truly your partner to recovery!

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TM Foo

This is my second case visiting to improve my physical well being with Derek as my physio

first was tennis elbow second is neck pain due to computer reading, handphone

diagnosis was spot on, professional and effective direct to issue, recommended exercises improves the issue, result as soon as second week

right now tennis elbow is fixed and neck strain is 90% fixed

their focus is to rid of the issue asap so that you can enjoy back quality of life and impact on the pocket 😃

definitely come back if i have future issues and recommend friends or colleagues for their effective treatment for sports injuries

well done keep it up

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Shirley Ler

Jansen is a dedicated and friendly physiotherapist. Besides helping patients to recover, he also spends time to understand his patients and shows genuine care & concern towards them. The front desk staff are also helpful and service-oriented. Would highly recommend this clinic to anyone who needs physiotherapy!

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Siew Cheng Lee

Very professional and friendly staff. Gives advise on home exercises which aids the recovery faster.

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Sunny Wee

Very professional physiotherapist; experienced and knows his stuff well. He’s able to explain and take you through the treatment process. Very caring and great service. He solves my ankle problem.

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Jennifer Goh

I was referred to Derek by my Orthopaedic Dr. Toh. I had severed tightness on my left thigh resulting in difficulty in standing for long period and difficulty in getting up from sitting position and resulted in limping walk.

Derek listen carefully to the pain/discomfort that i described and he works patiently to find the exact cause for them.

The exercises that he prescribed are really simple and effective.

After 7 sessions of physiotherapy with Derek I am now able to walk long distance, climb stairs and get up and walk easily from sitting positions.

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Henry Chew

Physiotherapist Derek is caring and professional. Progress of my improvement were constantly updated for me to have a good closure with my surgeon on my shoulder operation condition. Exercises were directed to strengthen my day to day activities and pictures to show how the exercises to be done were also posted to me. Thanks Derek, with your help that I can recover faster what was expected.

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Jan Hu

Jansen is a very caring and detailed who takes very good care of me during my recovery journey. Thank you very much!

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Rosalind Quek

Thank you Derek for taking care of my knee rehab right after my surgery . I can’t thank you enough for being such a dedicated and true therapist. God Bless.

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Aaron Toh

Worked with Jansen for a period of 3-4 months, helped me get through my injury comfortably and was easily contactable and accommodating to my schedule. Had a personal touch and helped me achieve a quick recovery and provided me with plans for injury prevention for the future. Highly professional and a good experience.

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Istifar Zainuddin

I have recovered my strength after I met Derek. His professional works and sessions he provided me strengthen my ankle after a surgery. Constantly session by session given, pushing and working hard follows the method given, determined to recover asap. Even now I’m discharge, his work out are still valid for my daily routine. Always positive to each time meeting with great stories shared. Is the thanks Derek and all your staffs!

Your sincerely Cameraman. 😂

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Krystle Lee

Nice clinic environment, Happy with the consult and treatment provided by Jansen! Good information and helpful advice for my recovery! 👍👍👍👍👍

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Nanocus

Highly recommended. I recovered my strenght and the pain went away in 2 weeks. All the staff is also super nice!

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Lai Jia Jia

Derek was very kind and supportive throughout my physio journey! Happy to have recovered and go back to my sport gradually 🙂

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Tan Lulie

Have been going for physio treatment since Feb 2021 and I have felt so much better. Physiotherapist is excellent!

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Ah Kher

Came here for therapy. Therapist Jensen lee 👍👍

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Beatrice Zhuang

Staff was very friendly and helpful. Gained more insights of my health and I found my sessions helpful. For anyone who seeks physiotherapy I would recommend this place.

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Rajamani Srinivasan

Had a great experience with PhysioX recently. Jansen is brilliant and has divine hands! I had damaged my back due to a wrong pose during yoga. Post treatment (2 sittings), he made me do all my yoga poses, including the one that caused the issue for me. This was truly a professional touch! This gave me lots of confidence of trying the pose later on without any fear that I may damage my back again! Thank you Jasen!

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Ewan Yeo

Really great physio treatment! Jensen is a great physio and I made a full recovery, in a shorter time period than initially expected by my doctor! All the staff are very friendly, and obviously it sucks being injured, but if you ever are be sure to go to physioX – you’ll be in good hands. 🙂

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